Hotel · Mumbai · Maharashtra
Hotel Heritage Formerly Known As Comfort Inn Heritage
A 4-star stay in Mumbai's Byculla district, a short walk from Gloria Church and the central railway station, with practical amenities and a welcoming team.
- 5-minute walk from Gloria Church
- 24-hour reception and security
- On-site restaurant and bar
7.6
Very good
501 reviews
Booking.com 7.6 · 501 reviews
About
Hotel Heritage Formerly Known As Comfort Inn Heritage
Hotel Heritage, formerly Comfort Inn Heritage, sits in Mumbai's Byculla neighbourhood, about a five-minute walk from Gloria Church. The central location puts you close to the business district and Mumbai Central railway station, making it a practical base for both work and sightseeing.
The hotel offers a range of amenities including a restaurant, bar, room service, and a 24-hour front desk. Rooms come with air conditioning, soundproofing, and tea and coffee facilities. Guests also have access to currency exchange, valet parking, and an airport shuttle for an extra charge.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central location near Byculla and the railway station — Guests repeatedly mention the convenience of being close to Mumbai Central railway station and the Byculla business district, making it easy to get around.
- Dedicated and hospitable staff — Several reviews highlight the friendliness and attentiveness of the team, with particular praise for staff members in the restaurant.
- Comfortable, quiet rooms — Guests found the rooms spacious and comfortable, with soundproofing noted as a feature, and one review described the hotel as 'relatively quiet' despite its central location.
- Appreciated breakfast and dining — The breakfast buffet and in-house food receive positive comments, with special mentions of good coffee and a satisfactory vegetarian menu.
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Worth weighing
4 to weigh- Checkout can be slow — One guest noted that even when they mentioned being in a hurry, the checkout process was very slow, which could be an issue for those with tight schedules.
- Mixed value for money — While many guests are satisfied, one review states the hotel is 'poor place for the money spent', suggesting some may find the price not fully justified.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travellers wanting to bring their animals.
- Limited vegetarian menu — Although the food is tasty, the vegetarian options are described as limited, which might not suit all dietary preferences.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Premier Room
Deluxe Room
Executive Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Meeting/ Banquet facilities
- Fax/Photocopying
In-room
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Food & Drink
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Children's buffet
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 501 reviews
Booking.com · 7.6 · 501 reviews
7.6Verified guest“The location is superb – right off Mumbai Central railway station, close to the centre and Hajj Ali Road.”
7.6Verified guest“The hotel was clean and the staff were dedicated and welcoming.”
7.6Verified guest“It's in a central spot, near Byculla.”
7.6Verified guest“I really liked having a work desk, a TV with many channels, and a seating area in the room. We paid around 2,572 GBP. The location was exceptionally good – right next to the hotel, the best mall, and famous markets, all easy to get to.”
7.6Verified guest“The hotel was fantastic, with exceptional service. The location was excellent – right by the business district and Mumbai Central station. The only downside was that checkout was a bit slow, even when we mentioned we were in a hurry.”
7.6Verified guest“A special and wonderful hotel with accommodating staff who gave excellent service. Breakfast was great with very tasty coffee and good food.”
04 — Location
Getting around Mumbai
The property sits in Mumbai.
Gloria Church: A short five-minute walk from the hotel, Gloria Church is a prominent local landmark and a convenient point of orientation.
Mumbai Central Railway Station: Located nearby, this major railway hub makes it easy to travel within Mumbai and beyond, which several guests highlighted as a key advantage.
Byculla Business District: The hotel sits close to the business district, making it a practical base for work trips. The area also offers access to markets and malls, as mentioned by guests.
Sant Savta Marg, Opp Gloria Church, Byculla, Mumbai, Maharashtra, 400 027, India
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 108 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is until 12:00.
Does the hotel offer parking?
Yes, the hotel provides parking, including valet parking, though it's best to confirm availability directly.
Are pets allowed at the hotel?
No, the hotel does not allow pets.
Does the hotel have an airport shuttle?
Yes, a paid airport shuttle is available. Contact the hotel for details and pricing.
Are there non-smoking rooms?
Yes, the hotel offers non-smoking rooms and has a non-smoking policy throughout.
The bottom line
Hotel Heritage offers a solid, well-located stay in Mumbai's Byculla area, with comfortable rooms and a staff that earns consistent praise. It's a practical choice for those wanting easy access to the railway station and business district, though being prepared for a potentially slow checkout and checking the current rate for value is wise.
7.6A dependable central Mumbai option with strong service, as long as you're flexible on checkout speed.
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